{"id":25,"date":"2026-09-23T14:48:40","date_gmt":"2026-09-23T14:48:40","guid":{"rendered":"https:\/\/oryvanne.shop\/faq\/"},"modified":"2026-09-23T17:00:35","modified_gmt":"2026-09-23T16:00:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/oryvanne.shop\/fr\/faq\/","title":{"rendered":"Questions fr\u00e9quentes"},"content":{"rendered":"<\/p>\n<h2>D\u2019o\u00f9 part ma commande ?<\/h2>\n<p>Le lieu d\u2019exp\u00e9dition, les options et les estimations de livraison seront confirm\u00e9s avant l\u2019ouverture des commandes.<\/p>\n<h2>Devrai-je payer des taxes d\u2019importation ?<\/h2>\n<p>Selon le pays, la TVA, les droits de douane ou les frais du transporteur peuvent \u00eatre exigibles, sauf inclusion explicite lors du paiement. Consultez <a href=\"\/fr\/shipping\/\">Livraison et douanes<\/a>.<\/p>\n<h2>Comment choisir ma taille ?<\/h2>\n<p>Demandez les mesures propres \u00e0 l\u2019article avant d\u2019acheter. Les correspondances de pointures varient selon le mod\u00e8le. Consultez notre <a href=\"\/fr\/size-guide\/\">guide des tailles<\/a>.<\/p>\n<h2>Puis-je retourner un article ?<\/h2>\n<p>Oui. La page <a href=\"\/fr\/returns\/\">Retours et remboursements<\/a> explique le d\u00e9lai de r\u00e9tractation de 14 jours et la proc\u00e9dure.<\/p>\n<h2>Comment vous joindre ?<\/h2>\n<p>\u00c9crivez \u00e0 <a href=\"mailto:support@oryvanne.shop\">support@oryvanne.shop<\/a> en indiquant votre num\u00e9ro de commande si vous en avez un.<\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/oryvanne.shop\/fr\/wp-json\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oryvanne.shop\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oryvanne.shop\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oryvanne.shop\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oryvanne.shop\/fr\/wp-json\/wp\/v2\/comments?post=25"}],"version-history":[{"count":2,"href":"https:\/\/oryvanne.shop\/fr\/wp-json\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":328,"href":"https:\/\/oryvanne.shop\/fr\/wp-json\/wp\/v2\/pages\/25\/revisions\/328"}],"wp:attachment":[{"href":"https:\/\/oryvanne.shop\/fr\/wp-json\/wp\/v2\/media?parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}